|
|
|
E-MAIL WAde@albertyville.com |
Wade D. Alberty
|
Summary of qualifications |
|
|
|
§ Extensive computer skills in both hardware and software and on multiple platforms. § Excellent communication skills, with over six years experience as a radio disc jockey and newspaper editor and reporter. § Effective working alone or as a cooperative team member. § Exceptional people skills, with a strong background in customer service. § Strong management and business skills. |
|
Skills and Experience |
|
|
|
Computer Skills § Provided technical support and customer service for Digital Subscriber Line (DSL) customers and domain name owners. § Knowledge of various operating systems, including Linux, Windows (95, 98, ME, 2000, NT and XP), Macintosh (OS 9 and OSX), Unix and BeOS. § Extensive networking knowledge, having built and maintained networks with various configurations and operating systems. § Built, repaired and troubleshot computers for nearly 10 years. § Extensive knowledge of the Internet.
Business Skills § Demonstrated strong management skills, showing strong ability in handling employees, training, keeping accurate records, and providing a good overall product. § Provided exceptional customer service, born from strong communication and people skills, good product and technical knowledge, a strong work ethic, wanting to make the customer happy and a desire to see problems through to resolution. § Demonstrated good Sales ability, listening to customers’ wants and needs and finding a solution that fits their needs.
Journalism/Broadcasting/Communications/Photography § Excellent speaking skills, working five years as a radio disc jockey. § Exhibited strong writing ability as a newpaper reporter, editor, and free-lance magazine writer. § Also have demonstrated strong ability in interviewing skills, promotions, public relations and television production and broadcasting. |
|
Employment |
|
|
|
2002-2003 New Balance Web Express.com, Fenton, MOTechnical Support § Provided phone and e-mail customer service for people interested in purchasing New Balance shoes and apparel. § Helped process orders, and maintain website and inventory database. 2001 People Support, St. Louis, MOTechnical Support § Provided phone technical support and customer service for Network Solutions/Verisign customers. § Helped customer to purchase and setup domain names, and other internet and website services.
2001 Convergys, Hazelwood, MOTechnical Support § Provided phone technical support and customer service for Southwestern Bell DSL subscribers. § Helped customer to solve various computer problems, both DSL and non-DSL related.
1999-2000 Suburban Journals, Belleville, ILNewspaper Reporter, Editor and Photographer § Reported general news for the Belleville and Cahokia-Dupo Journals. § Photographed newsworthy events to coincide with newstories.
1998-1999 Play It Again Sports, St. Louis, MOStore Manager § Managed a retail sporting goods store selling new equipment and buying, selling and trading used equipment. § Maintained detailed records of store sales and inventor.
1997-1998 Small World Communications, St. Louis, MO Sales Representative and Assistant Store Manager § Sold cellular phone service and accessories. § Performed managerial duties when store manager was unavailable.
1997 KMEM, Memphis, MOSports Call-in Show Host § Hosted a football pre-game, halftime and post game show. § Interviewed football coaches, live, on-air. § Did production and voiceover work, taping and editing interviews, making promotional spots, and making show liners.
1995 Ktuf, kirksville, MODisc Jockey § Did on-air work giving weather and news reports, conducting contests, and playing commercials and music. 1994-1995 KWIX and KRES, Moberly, MOProgrammer and Basketball play-by-play Announcer § Did play-by-play basketball announcing. § Provided in-studio technical support during basketball game broadcasts. § Assisted with the “Overtime” sports call-in show. |
|
Other Experience |
|
|
|
1996-1997 KNEU, Kirksville, MODisc Jockey and Production Assistant § Assisted the Music Director. § Worked in the promotions, sports and news departments. § Host of “The Swingin’ Velveeta Lounge,” a weekly variety show. § Produced commercials, station IDs and liners. 1997 The Index, Kirksville, MOReporter and Editor § Copyedited news stories. § Wrote music reviews, sports and general news.
1996 WGST, Atlanta, GA Internship § Assisted Management and shadowed the station manager. § Assisted in the News and Sports Departments, reporting, conduction interviews and editing. § Worked in Programming and Promotions § Developed and assisted in Productions 1995-1996 Truman State University, Kirksville, MOAssistant Baseball Coach § Assisted with general coaching duties. 1993-1995 KCMC, Fayette, MOAssistant Station Manager, Music Director, Sports Announcer and Disc Jockey § Performed duties as assistant station manager, helping with scheduling and recruiting § Performed duties as music director, screening and providing musical direction for the station. § Did play-by-play announcing for both the men’s and women’s basketball teams. 1995 Ktuf, kirksville, MODisc Jockey § Did on-air work giving weather and news reports, conducting contest, and playing commercial and music. 1994-1995 KWIX and KRES, Moberly, MOProgrammer and Basketball play-by-play Announcer § |